top of page
The Sojourn Solutions Blog
Explore a range of articles created by our industry experts that cover the latest trending topics in Marketing Operations


AI Beyond Productivity: Where are the real business gains?
The next phase of AI value will not be defined by who can create the most content, automate the most tasks, or boast the loudest about “copilot” adoption. It will be defined by who can build a better operating model around it.
8 min read


Thinking of moving from 6sense to Demandbase? Here’s why more B2B teams are making the switch
No ABM platform is magic. None of them can rescue poor process, vague ownership, or marketing teams that are still mistaking activity for progress. But platforms can make good teams better, or they can trap them inside expensive ambiguity. That is why the case for moving from 6sense to Demandbase is getting attention.
6 min read


MQLs are the hangover: Why marketing should stop celebrating leads and start building pipeline
How do we help more of the right accounts become sales-ready in ways that look like deals we actually win?
That question forces a more grown-up strategy. It pushes marketing closer to revenue. It exposes weak measurement. It sharpens targeting. It improves alignment with sales. And, perhaps most importantly, it stops teams mistaking form fills for progress.
9 min read


HubSpot migration mistakes that quietly wreck reporting, automation and trust
If you are going to migrate to HubSpot, do it properly. Not perfectly. Properly. There is a difference. Perfect is theatre. Proper is structure, discipline and enough honesty to admit where the old setup was nonsense. That is not the glamorous version. It is, however, the version that works.
9 min read


Big News: TLS Certificate validity moving to 199 Days
Online security standards have changed - as of February 24, 2026, Certificate Authorities (CAs) will issue public TLS/SSL certificates with a maximum validity of 199 days (previously 397 days). This is an industry-wide update driven by the latest CA/Browser Forum Baseline Requirements, and it’s all about strengthening security across the web.
3 min read


Guardrails aren’t optional when the tool can speak for you...
AI can speak for you. That is powerful. It is also a responsibility. Guardrails aren’t optional, not because you’re afraid of the tool, but because you respect what it means to speak under your name.
8 min read


AI Governance is not optional, it is the price of using the tool
if you are using AI in production without governance, you are not innovative. You are careless. You are outsourcing risk to your future self, your legal team, and your customers. You are also guaranteeing a messy internal backlash later, because the first time it misfires you will watch the business slam the brakes on everything.
7 min read


Stack rationalisation is not downsizing. It’s a MarTech ROI rescue.
Every few years, a Marketing Ops team looks at its technology stack and has the same realisation you get when you open the “misc” kitchen drawer. Nothing in there is individually a bad idea. It’s just… a lot. Half of it does the same job. Some of it hasn’t been used since the last merger. One item is only kept because a former colleague swore it was “mission critical”, and nobody’s brave enough to ask what it actually does. That’s your MarTech stack.
9 min read


The EU AI Act will expose your Marketing Ops: Who’s accountable when AI breaks things?
When AI breaks things, the provider may be accountable for parts of compliance, depending on their role. The deployer is accountable for how it is used in their organisation. Regulators and stakeholders will not accept “the tool did it” as a defence, especially where transparency, oversight, and monitoring were expected.
Inside the company, Marketing Ops is rarely the legal owner of the risk, but it is often the operational owner of whether the business can prove it is acti
11 min read
bottom of page