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The Sojourn Solutions Blog
Explore a range of articles created by our industry experts that cover the latest trending topics in Marketing Operations


Building an AI-ready HubSpot: The foundations that pay off
AI in HubSpot is not a magic layer you sprinkle on top of chaos. It is more like a turbocharger. If the engine is healthy, you feel the lift immediately. If the engine is full of duct tape and mystery fluids, you just reach the next breakdown faster.
7 min read


GDPR + eprivacy changes your Marketing Operations team may have missed.
If you’re a Marketing Ops team supporting multi-region websites, this is the part where you stop pretending one banner configuration works everywhere.
7 min read


Marketing technology governance: The unsexy discipline saving budgets
If your stack has grown faster than your confidence in it, governance isn’t a “nice to have”. It’s the discipline that makes everything else work properly again.
6 min read


Revenue Ops vs Marketing Ops: Stop arguing and start designing
Marketing Ops says, “This sits with us.”
Revenue Ops says, “No, this is ours now.”
Leadership nods politely, adds another role to the org chart, and hopes the noise dies down.
It rarely does.
3 min read


The no-BS guide to cleaning up your HubSpot instance
You promised better pipeline, a cleaner CRM, and fewer late-night “where did that lead go?” panic emails next year. Good. This guide will get you there without buzzwords, or vague platitudes. It’s a practical, step-by-step plan you can start today (yes, today) so your next quarter doesn’t smell like 2024’s data dumpster fire.
6 min read


How UCLA Health cut Eloqua costs, simplified operations, and unlocked room to grow
Not every Marketing Operations success story is about doing more. Some of the most valuable work is about stopping waste before it quietly drains budget, time, and credibility.
3 min read


10 questions to ask your Marketing Ops vendor before you make a decision
The right vendor doesn’t just make your systems work better. They help your organisation understand itself more clearly. How decisions are made. Where friction exists. What’s getting in the way of performance.
If a vendor is willing to have these conversations before you sign, that’s usually a good sign. If they aren’t, the warning signs were there all along.
5 min read


The myth of the perfect MarTech stack...
There is a persistent belief that somewhere out there exists the perfect MarTech stack.
The right combination of platforms. The right integrations. The right configuration. Once it is all in place, everything will finally click. Reporting will make sense. Campaigns will flow effortlessly. Data will be clean. Teams will move faster. Arguments will disappear.
4 min read


Your MarTech stack isn’t broken. Your operating model is...
MarTech is not the problem. It never was. It is a mirror. It reflects the choices, compromises, and assumptions baked into your operating model. If you do not like what you see, replacing the mirror will not help. Fix how you operate, and the stack will suddenly feel a lot less broken.
6 min read
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