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The Sojourn Solutions Blog
Explore a range of articles created by our industry experts that cover the latest trending topics in Marketing Operations


The EU AI Act deadline is approaching. Does your Marketing Operations even know what it owns?
The deadline is approaching... The first question is not whether your organisation is compliant. It is whether Marketing Operations even knows what it owns.
8 min read


Your competitors aren't beating you with better technology. They're beating you with better process.
There's a particular kind of panic that sets in when a competitor launches something impressive. A slick new campaign. A personalized experience that feels like it was built by a team twice your size. A webinar series that runs weekly without missing a beat. Content that shows up everywhere, perfectly timed, perfectly targeted. The instinct is to assume they have better tools. A more powerful platform. A bigger tech budget. Some integration or capability you don't have access
5 min read


The most expensive thing in your MarTech stack is the thing nobody uses
Somewhere in your marketing technology stack, there's a tool that nobody uses. Not "underused." Not "we use it for one thing." Nobody uses it. The login credentials have been lost. The integration was never completed. The person who championed the purchase left the company eight months ago. The annual renewal went through automatically because finance didn't flag it and nobody in marketing remembered to cancel it. That tool is the most expensive thing in your stack - not beca
6 min read


You're reporting vanity metrics to leadership and everyone knows it
The quarterly marketing review follows the same script in most organizations. Someone opens a slide deck. The first few slides show activity metrics - emails sent, campaigns launched, webinars hosted, content pieces published. Then engagement metrics - open rates, click rates, form submissions, social impressions. Then the MQL number, presented with a slight uptick and a green arrow. Leadership nods. Someone asks a question about pipeline. The answer involves the word "influe
5 min read
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