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The Sojourn Solutions Blog
Explore a range of articles created by our industry experts that cover the latest trending topics in Marketing Operations


Stack rationalisation is not downsizing. It’s a MarTech ROI rescue.
Every few years, a Marketing Ops team looks at its technology stack and has the same realisation you get when you open the “misc” kitchen drawer. Nothing in there is individually a bad idea. It’s just… a lot. Half of it does the same job. Some of it hasn’t been used since the last merger. One item is only kept because a former colleague swore it was “mission critical”, and nobody’s brave enough to ask what it actually does. That’s your MarTech stack.
9 min read


Marketing technology governance: The unsexy discipline saving budgets
If your stack has grown faster than your confidence in it, governance isn’t a “nice to have”. It’s the discipline that makes everything else work properly again.
6 min read


How UCLA Health cut Eloqua costs, simplified operations, and unlocked room to grow
Not every Marketing Operations success story is about doing more. Some of the most valuable work is about stopping waste before it quietly drains budget, time, and credibility.
3 min read


The myth of the perfect MarTech stack...
There is a persistent belief that somewhere out there exists the perfect MarTech stack.
The right combination of platforms. The right integrations. The right configuration. Once it is all in place, everything will finally click. Reporting will make sense. Campaigns will flow effortlessly. Data will be clean. Teams will move faster. Arguments will disappear.
4 min read


Your MarTech stack isn’t broken. Your operating model is...
MarTech is not the problem. It never was. It is a mirror. It reflects the choices, compromises, and assumptions baked into your operating model. If you do not like what you see, replacing the mirror will not help. Fix how you operate, and the stack will suddenly feel a lot less broken.
6 min read


Is your business ready for a CDP?
A CDP can unify fragmented data, orchestrate personalised experiences, and generate actionable insights. But like a tightrope act without a safety net, it only works when the right foundation is in place, the people, processes, and data that make the whole show run smoothly.
4 min read


Stop burning your budget: Why a MarTech audit is the smartest move you’ll make this year
If you haven’t run a MarTech audit in over a year, you’re haemorrhaging money. You’re handing over 25% of your entire marketing budget to stuff that’s mostly idle.
3 min read


What should a CDP talk to - and why it’s time to rethink the conversation...
Too many CDP rollouts start with “let’s integrate everything,” instead of “let’s integrate what matters.” The result? Frankenstein stacks, overwhelmed marketers, and AI models trying to read tea leaves made of glitter.
4 min read


Why are Marketers using less of their MarTech?
According to a recent Gartner’s MarTech Survey, average MarTech utilisation has dropped to just 33%, down from 58% in 2020. That means two-thirds of the platforms and tools marketing teams are investing in are sitting idle or underused.
4 min read


What gets lost in the merge? A MarTech integration survival guide for Mergers & Acquisitions
Mergers can feel like a tidal wave. But they’re also one of the only moments when you get a mandate to change everything - and build something better.
As a MOPs leader, you’re not just keeping the lights on. You’re rebuilding the engine, in real time, while the car is still moving.
4 min read


Mergers and Acquisitions aren’t just financial - they're a MarTech stack tug-of-war
When two companies merge, most of the headlines talk about market share, valuations, and synergies. Maybe there’s a stock bump. Maybe there’s a press release with the word “transformational” used at least four times. But behind the scenes - usually just out of earshot from the boardroom - there’s a group of people quietly hyperventilating.
They’re the ones staring down two overlapping, bloated, often contradictory MarTech stacks and wondering: how the hell are we going to
4 min read


MarTech audits: not sexy, but essential (and how to know you’re overdue)
Somewhere inside your organization is a marketing technology stack that’s bigger, messier, and more haunted than anyone wants to admit.
4 min read


Why people avoid MarTech audits (and why that's dangerous)
MarTech audits aren’t fun. They’re just necessary. And the longer you put one off, the worse it gets.
3 min read


SaaS-quatch hunting: Spotting and slaying your shadow stack
The mythical creature of MarTech: The SaaS-quatch. No one knows exactly how many are out there, but everyone feels their lurking presence.
5 min read


The hidden MarTech costs that are killing your ROI
Redundant tools, underutilized platforms, and inefficient processes quietly drain budgets, whilst there's pressure to justify every dollar.
4 min read


Is your MarTech stack a data graveyard?
Data silos, fragmentation, and inconsistent data sources hinder marketers from achieving a 360-degree view of their customers...
4 min read


The challenges of keeping up with Marketing Technology (MarTech) advancement...
Keeping up with MarTech advancements is both a necessity and a challenge!
4 min read


The dark side of MarTech: Are you reaching "Technology Overload?"
As the number of marketing technologies continues to proliferate, a critical question arises: could we be reaching technology overload?
3 min read


Smurfit Westrock: Transforming marketing attribution for better insights and cost efficiency
Understanding how marketing efforts influence buyer behavior is critical in today’s complex B2B landscape.
4 min read


Bridging strategy and automation: The ABM-MAP Advantage
This article explores the key benefits of integrating these ABM and MAPs and how they can transform your marketing efforts.
3 min read
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