top of page
Resource Library
Explore a range of articles created by our industry experts that cover the latest trending topics in Marketing Operations


Oracle Eloqua’s 2023 roadmap focuses on “personalization at scale” and more
The roles and responsibilities of the B2B marketing function have grown dramatically over the last few years, especially since the...

Sojourn Solutions
4 min read


How B2B Marketers are using Marketing Automation to tackle top challenges in 2023
Adobe collected actionable insights and best practices from more than 600 B2B organizations using various marketing automation platforms.

Sojourn Solutions
4 min read


Marketing Cloud Account Engagement (formerly Pardot): Roadmap for 2023 & beyond
Salesforce is making some big enhancements in 2023 and beyond to its Marketing Cloud Account Engagement tool (formerly Pardot).

Sojourn Solutions
4 min read


Making the best of an economic downturn: 9 recommendations for B2B Marketers
Advice on how B2B marketers like you can navigate the challenges of a potential economic downturn.

Sojourn Solutions
5 min read


7 change management best practices from Adobe Workfront's Leigh Burger
Change at any level is both essential and challenging. No matter how much technology or process is involved, humans must adopt said change.

Sojourn Solutions
4 min read


Successful (live) event marketing: 4 best practices from event guru Doug Binder
Event marketing, although expensive, may be the most personalized and effective B2B marketing channel there is, especially for...

Sojourn Solutions
4 min read


8 big B2B Marketing trends for 2023
What’s in store for B2B marketing in 2023?

Sojourn Solutions
4 min read


Highlights from Salesforce’s new “State of the Connected Customer" report
Salesforce’s latest edition of its State of the Connected Customer Report offers important insights from nearly 17,000 B2C and B2B...

Sojourn Solutions
4 min read


Oracle Eloqua's 22D Release: What Eloqua users need to know
With its 22D release launching in November, Oracle Eloqua is adding a number of enhancements to help marketers work smarter through...

Sojourn Solutions
3 min read


Why Marketing Ops demands a “learning mindset” and how to develop one
Marketing operations is a complex interaction of people, processes, and technology that seeks to prove and improve the value marketing...

Sojourn Solutions
4 min read


How Salesforce’s Tableau transforms data into better decision-making
Tableau can be viewed as an organization’s bridge connecting its raw, unfiltered data on one side with insights and actions on the other.

Sojourn Solutions
4 min read


What the proposed Federal Data Privacy Law might mean for B2B Marketers
The proposed American Data Privacy and Protection Act (ADDPA) , now pending in the House of Representatives, would provide a...

Sojourn Solutions
4 min read


Salesforce's email marketing best practices using Salesforce Marketing Cloud
This year’s jam-packed Dreamforce included a practical, insight-filled session on Email Marketing Best Practices and Innovations , with...

Sojourn Solutions
4 min read


How Salesforce's Marketing Cloud Genie helps build great CXs with real-time data
On the second day of this year’s Dreamforce (Sept. 21, 2022), Salesforce Marketing Cloud (SFMC) announced the launch of Salesforce Genie...
Kristin Connell
4 min read


5 foundational truths about Customer Experience from a CX pioneer
Via CX pioneer Harley Manning: "Customer experience is how your customers perceive their interactions with your company. ..."

Sojourn Solutions
4 min read


Google updates its Search Rankings: What B2B Marketers need to know
As someone who has been writing online content for the last two decades, I’ve often received lengthy “SEO (search engine optimization)...

Sojourn Solutions
4 min read


6 recommendations for Marketing Operations to improve data maturity (post 3 of 5)
Data is the fuel that powers modern marketing, enabling better understanding of customer needs that leads to better engagement, better...

Sojourn Solutions
4 min read


What is Data & Insight maturity and how does Marketing Operations achieve it? (post 2 of 5)
Data is the fuel that powers modern marketing, enabling better understanding of customer needs that leads to better engagement, better...

Sojourn Solutions
4 min read


Why Data & Insight are key drivers of Marketing Operations success (post 1 of 5)
The essential role and fit of Data & Insight in the Marketing Operations triangle is anchored in use cases, prioritized on business needs.

Sojourn Solutions
4 min read


How holistic Project Management optimizes Operational Processes in Marketing Operations (post 5 of 5)
Marketing Operations goes far beyond the Marketing Automation Platform, so it needs to have an effective way to manage marketing projects.

Sojourn Solutions
5 min read
bottom of page