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The Sojourn Solutions Blog
Explore a range of articles created by our industry experts that cover the latest trending topics in Marketing Operations


Has AI created more confusion than clarity for the MarTech landscape?
AI was supposed to clean this mess up.
That was the promise. Smarter decisions. Fewer spreadsheets. Less guesswork. Calmer, clearer Marketing Operations where machines handled the complexity and humans focused on strategy. Instead, many marketing teams are now running the most advanced stacks they have ever owned and have never felt less certain about what is actually happening.
5 min read


The human element in a machine-driven world: Why AI can’t replace Ops pros
AI is transforming Marketing Ops, but it is not a silver bullet. Humans remain the linchpin of effective operations, providing context, trust, problem-solving, and scalable process oversight.
3 min read


Not all that glitters is AI
Firstly, let’s get something out of the way: Not everything that claims to be AI is
4 min read


How "Agentic AI" will transform Marketing Operations
For years, Marketing Ops has quietly kept the machine humming. But agentic AI changes the game. When your ops team can launch campaigns, fix processes, optimize spend, and scale governance - without needing a task list from above - they become strategic power players.
4 min read


Everyone wants AI in their marketing stack. Most of them aren't ready.
Most companies are trying to implement AI before they’ve done the basics.
They haven’t mapped their processes. Their data is messy. No one knows who owns what. And yet… they’re plugging in AI like it’s going to fix everything.
3 min read


Why AI exposes the cracks in your Marketing Operations
When used right, AI can absolutely help scale and sharpen your operations. But if you’re using it to dodge strategy, skip hard decisions, or chase shiny things - it’s going to hurt.
4 min read


Is your Marketing Operations ready for AI?
Not sure if your Marketing Operations are ready for AI? That’s where our AI Audit Service comes in.
4 min read


The Pros and Cons of AI-driven lead scoring in modern Marketing Operations
While AI brings numerous advantages, it also comes with challenges. In this article, we’ll explore the benefits and drawbacks.
3 min read


AI-Powered Marketing Automation: How leading platforms currently stack up
Artificial intelligence (AI) is revolutionizing marketing automation, enabling businesses to engage prospects, personalize experiences,...
3 min read


AI in B2B marketing attribution: Finally solving the multi-touch mystery
By leveraging machine learning and advanced analytics, AI-powered attribution models can now analyze vast amounts of data & detect patterns
2 min read


The AI & skills gap crisis in B2B Marketing Operations
Many Marketing Operations teams are struggling to keep up with the technical expertise required to fully leverage AI technologies.
3 min read


Choosing the right AI MarTech integration: 8 Key considerations...
With an overwhelming number of AI solutions available, decision-makers need a structured approach to vendor evaluation.
3 min read


AI in Marketing Operations: A game-changer or just a buzzword?
Is AI in Marketing Operations a game-changer or just a buzzword? The answer depends on how businesses approach its adoption.
5 min read


Marketing Operations in 2025: Our top trends and predictions for the year ahead...
What will define Marketing Operations in 2025? Let’s explore key trends and look at our predictions for what will shape the year ahead.
4 min read


The future of Marketing Operations: Driving strategic impact
Explore emerging trends and how marketing operations is poised to shape the future of marketing.
3 min read


What Are the Potential Returns on Investment (ROI) for Implementing AI in Marketing Operations?
The potential ROI of implementing AI in marketing operations? Focus on key areas such as cost savings, customer engagement, and more.
4 min read


How Do We Ensure Data Privacy and Compliance with AI?
Companies that use AI often handle vast amounts of sensitive customer data, making it essential to protect this information and adhere to...
5 min read


What Are the Best Use Cases for Integrating AI into Marketing Operations?
Here’s a look at the best use cases for integrating AI into B2B marketing operations to unlock efficiency, drive better customer engagement,
5 min read


Which AI Applications Provide the Quickest and Most Significant Impact on Marketing Operations?
Explore the AI applications that can deliver immediate results, enhance efficiency, and drive significant ROI on Marketing Operations.
3 min read


Future Trends in AI and Marketing Operations
Stay ahead of these AI trends and ethical practices to ensure Marketing Operations remains effective, adaptable, and customer-centric.
3 min read
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