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Not all ABM is created equal: How your TAM should shape your strategy

Let’s be honest: The ABM world is full of beautiful lies.


If you believed everything on LinkedIn, you’d think every marketing team is running hyper-personalised, intent-fueled, cross-channel orchestration masterpieces where Sales and Marketing are perfectly aligned, data is pristine, and every deal closes with a bow on top.


In reality?

Most teams are somewhere between “we think we know who we want to sell to” and “we once tried ABM, but it turned into a glorified ad campaign.”


The problem isn’t that people are bad at ABM. It’s that we keep pretending it’s a single playbook.


ABM has become one of those phrases that’s said so often it’s practically lost meaning. Every company claims to “do ABM.” Some even throw in “ABX” for good measure, as if that makes it sound smarter or more modern.


But let’s be honest, most teams saying they do ABM are running wildly different programs. One company’s “ABM” might be five named accounts and a stack of handwritten notes; another’s could be 5,000 accounts in a programmatic ad engine that auto-inserts the company name into a banner ad and calls it “personalisation.”


The uncomfortable truth is that ABM isn’t one thing. It’s a spectrum. And the further you go down that spectrum, the more it should reflect how well you actually know your market... your total addressable market, or TAM.


Because if you’re running “laser ABM” when your TAM is a foggy mess, you’ll waste a lot of time writing love letters to the wrong people. And if you’re running scalable, intent-driven ABX when your buyer universe is only twenty logos deep, you’re basically using a machine gun to hit a dartboard.


So let’s take off the ABM rose-tinted glasses and talk about what it really looks like. The styles, the realities, and the traps marketers keep walking into because someone told them “this is how ABM is supposed to be done.”



ABM is a spectrum, not a religion


Imagine ABM not as a “framework” or “best practice” but as a sliding scale. On one end, you’ve got Laser ABM, where you can name every single account you care about. On the other, Scalable ABX, where your TAM runs into the thousands and you’re betting on data, automation, and signals to tell you who to talk to next.


Between them sits Focused ABM, the middle child of the trio - not quite bespoke, not quite automated, but still personal enough to matter.


Which end of that spectrum you live on depends entirely on two things:


  1. How clearly you know your market.

  2. How much bandwidth and data you have to support that knowledge.


That’s the uncomfortable bit. You can’t “decide” to do 1:1 ABM if you don’t have the data. You can’t “scale” ABX if your CRM looks like it was last cleaned when the first Avatar movie was released.


So, let’s walk through the three main styles - how they work, where they shine, and where they usually crash and burn.



The “Laser ABM” world: We know exactly who we want


Laser ABM is the purest, cleanest, most idealised form of the craft. It’s also the hardest to get right.


These are companies with a finite set of targets. They can literally list every account they want to win on a single spreadsheet tab. They know the players, the competitors, and even which Execs just left which company.


This is the classic “one-to-one” model: High-touch, high-effort, and usually high-stakes. It’s about building deep relationships, not just running ads. You might build custom landing pages, host private dinners, send personalised reports, or (if you’re truly brave) record a video message saying, “Hey Sarah, we noticed you’re integrating Salesforce and SAP, and here’s what that might mean for your data security.”


It works brilliantly when done well. If you’ve got 50 high-value accounts, a long sales cycle, and contract values that justify the investment, Laser ABM is your sniper rifle.


But - and this is a big but - it’s expensive, slow, and fragile.


If one of those accounts ghosts you or gets acquired mid-cycle, all that personalised content turns to dust. And if your sales team isn’t aligned with marketing from day one, you’ll end up with beautifully crafted assets that never see daylight.


Laser ABM demands precision, patience, and brutal prioritization. It’s not about doing “more.” It’s about doing less, but with absolute focus.



The “Focused ABM” middle ground: We know our type


Most organisations live here. They’ve moved beyond “everyone with a LinkedIn profile and a pulse” but aren’t ready for full-on Laser ABM. They have an ideal customer profile (ICP), maybe a few industries, some firmographic markers and common pain points.


They can cluster accounts into meaningful groups: “mid-market tech firms expanding to EMEA,” or “enterprise financial institutions modernising their MarTech stack.”


The magic of Focused ABM is that you get the benefits of personalisation without the mental breakdown that comes with building a microsite for every account.


You create slightly tailored plays: Campaigns, content hubs, webinars, roundtables, that speak directly to the cluster. It’s personal enough to resonate but still scalable enough to measure.


The danger here is getting lazy. Too many teams take Focused ABM and turn it into “ABM-flavoured demand gen.” They write one “industry ebook” and pretend it’s personalised. They forget that Focused ABM still requires insight. Still requires relevance. Still requires the human touch.


When it’s done right, though? It’s the sweet spot. Cost-effective, strategic, and repeatable.



The “Scalable ABX” end: We know roughly who we want, and we trust the data


Welcome to the wild frontier of scale. This is where your TAM stretches into the thousands, sometimes tens of thousands, and you rely on technology to make sense of it all.


Here, it’s not about knowing every company; it’s about detecting them. You let intent data, predictive models, and machine learning tell you who’s showing buying signals. You build orchestrations that nudge the right accounts at the right time, and your SDRs jump in when the data lights up like a Christmas tree.


It’s powerful, efficient, and scalable... if you’ve got the plumbing in place.


The problem? A lot of companies don’t.


You can’t automate what you don’t understand. If your account data is outdated, your intent signals noisy, or your scoring model blind to context, you’ll end up spending thousands to serve “personalised” display ads to people who left the company two years ago.


Done right, scalable ABX is a beautiful mix of automation and timing. Done wrong, it’s the illusion of personalisation at industrial scale.



How your industry dictates your style


Not every industry gets to pick where they sit on the spectrum. Some are naturally wired for one type of ABM.


If you’re selling cybersecurity software to the top 200 global banks, you’re in Laser ABM territory - your buyer universe is finite and relationships are everything.


If you’re a mMarketing Services firm targeting specific verticals, you’ll likely thrive with Focused ABM - industry clusters, segmented plays, human touch layered with efficiency.


And if you’re a MarTech or SaaS platform with thousands of potential customers? Scalable ABX is your reality - but you’d better have your data ducks in a row, or you’ll be burning budget faster than your SDRs can send cold emails.


The key is to stop pretending you’re something you’re not. Don’t run a Laser ABM play if your TAM is too wide. Don’t run programmatic ABX if your buyers expect a handshake and a steak dinner.


ABM works best when it’s honest about its environment.



Data, tools, and other ways to set your money on fire


Every ABM conversation eventually turns to tools. “What platform should we use?” “Do we need intent data?” “Should we integrate our MAP with our CDP and our CRM and our third cousin’s Excel sheet?”


Here’s the short version: Buy tech to match your strategy, not the other way around.


If you’re in Laser ABM mode, spend your money on insight... tools that help you understand and reach a handful of accounts more deeply. You don’t need a massive orchestration engine for ten accounts.


If you’re in Focused ABM, invest in systems that help you segment intelligently and scale creative output efficiently.


And if you’re doing Scalable ABX, then yes, you need the full plumbing: The intent feeds, the predictive scoring, the orchestration platforms, the ad tech. But even then, tools don’t fix broken data.


Clean your data before you automate it. If your firmographics and contact data are garbage, you’re just automating garbage faster.



The people problem nobody talks about


You can have all the data, tools, and frameworks in the world, but ABM collapses fast without cross-functional trust.


Laser ABM thrives when Marketing, Sales, and MOPs work as a pod... one small, scrappy team obsessed with a handful of accounts. They share insights, feedback, and even the occasional panic attack when the Exec meeting gets postponed.


Focused ABM depends on coordination. Marketing defines the clusters, sales buys into them, and everyone rallies around the same metrics.


Scalable ABX is a machine, but it still needs humans to tune it. Marketing Ops builds the engine, Sales development drives it, and Leadership keeps it aligned with pipeline goals.


If those teams aren’t talking daily (and honestly), your ABM program becomes a very expensive mirage.



Measuring what actually matters


This is the part that gets uncomfortable, because ABM success isn’t about leads or click-through rates.


In Laser ABM, success looks like influence and velocity. Did you reach the buying committee? Did you close the deal faster? Did the account engage deeply?


In Focused ABM, it’s about impact across clusters. Are the targeted industries producing better opportunities, higher win rates, bigger deals?


And in Scalable ABX, it’s about efficiency and conversion. Are intent-driven accounts converting faster? Are you spending less per influenced opportunity?


Everything else, impressions, likes, CTR... that’s just noise. It makes dashboards look busy but doesn’t tell you if you’re making money.



How to evolve from chaos to clarity


If you’re reading this thinking, “We’re a bit of all three,” you’re not alone. Most teams evolve through these stages... and it’s not a straight line.


The smart move is to pick a lane for a quarter or two. Start with what’s real. Clean your data. Define your ICP. Align Sales and Marketing on what “good” looks like. Then pilot something small, a handful of accounts or a single segment, and measure the hell out of it.


Once you’ve proven lift, you can expand. But resist the temptation to “scale” before you can even prove causality. Otherwise, you’ll end up automating mediocrity.



The real secret: ABM is about honesty


The best ABM programs aren’t the ones with the shiniest tech or the prettiest dashboards. They’re the ones built on honesty.


Honesty about what you know. Honesty about your data quality. Honesty about your bandwidth.


You don’t need to “do ABM like Salesforce.” You need to do ABM like you, in a way that fits your TAM, your sales model, and your operational maturity.


Because when you strip away the jargon, ABM is just smart, coordinated marketing - focused on the accounts that actually matter, using the level of personalisation you can sustain without losing your sanity.


And that’s the version of ABM that works.



Closing thought


If there’s one rule worth tattooing on every Marketing Ops Team’s whiteboard, it’s this:


Don’t let someone else’s ABM maturity model make you feel behind.


You’re not behind. You’re just on a different part of the spectrum and the goal isn’t to “graduate” to the next level, it’s to master the one you’re in.


Whether you’re running sniper campaigns, cluster plays, or intent-driven orchestrations, the principle is the same:


  • Know your market

  • Respect your data

  • Align your humans

  • Measure what matters.


Everything else is just theatre.



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